Yes, we take a security deposit of USD 30(Router), which will be refunded directly or other option as to credit / debit card or payoneer account 3-5 days after the end of your booking. This is the lowest amount you can find over the internet, guaranteed

In this case we will keep the deposit, and inform other extra charges depend on actual situation. Incase you mistaken take it home, please inform and mail it (at your cost) to our address.

Not really , we offer an option where you can Pay on Delivery (credit card or cash). However you can also make payment in advance online for 100% reserved booking with your credit/debit card throuh Paypal.

Yes, please contact us (live-chat, mail, hotline), we will check availability and arrange Pocket Wifi as soonest as we can for you.

For Cambodia: Due to local Fair Usage Policy, unlimited package is not encouraged since connection speed will be unstable. Our device will work at high speed(4G) until it reaches 2GB (2000Mb) of data consumption every day. 2000Mb is more than enough for facebook, email, map, uber, news and even some clips. We DO NOT RECOMMEND streaming movies cause they consume a lot of data.
For Thailand/Vietnam: package is unlimited.

About 20 Meters and battery is 80hrs in standby, 8-10hrs in continuous communication mode.

4G-LTE mobile network coverage is now nation wide in our service destinations. Even in some popular moutainous and sea areas for travelers like Phuket, Sapa, Ninh Binh, Halong Bay.., signal quality is still quite ok (even better than cruise’s wifi, feedbacked by our customers).

Airport, Hotel or Airbnb options are available. Incase you would like it to be specified address, just contact us for more details.

Please be sure that battery is full. Press and hold the start button until the lights/screen come on. If you cannot see any light, please contact us immediately.